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I have been waiting for an email or some way to obtain my acitvation codes so that I can use the product past the free trial period. THe trial is up tomorrow and I can't find a way on the website to get help with this issue. When I log onto my account management page, it doesn't even show that I have purchased it. Can anyone help? If you need to activate your software on a computer that doesn't have Internet access, you can activate your software manually.
Here are the three steps to the manual activation process:. Note: You can also activate your software automatically over the Internet. After you install your software, you can use it on a trial basis until you receive your Activation Code from Autodesk. It may take up to 48 hours to receive an Activation Code via email. Return to Top.
To activate your software without an Internet connection, you'll have to complete an Activation Code request on a computer that does have Internet access.
You can get an Activation Code instantly at register. After you receive your Activation Code via email typically within 48 hours or sooner , you can enter it and finish your software activation. Having trouble?
Information about troubleshooting activation errors can be found in the following articles:. If amazon gives you the run around they did to me with anonther product and you paid with credit card, call your cc company and they will fix it.
I second what Patchy said, you never really know if your buying a legitimate licensed product if your not buying through an authorized seller or vendor of Autodesk products. Bottom line is if you paid for the software and they fail to provide you a working serial number and product key then they are not selling you a legitimate software license. If that is the case make sure you take steps to get your money back and notify Amazon customer service about the incident.
If you feel that the seller was not selling legitimate software that is licensed through Autodesk, make sure to contact Autodesk as well and inform them of the company or seller and what they did.
I know Autodesk will take your report very seriously and investigate the seller. I have called Amazon and thy were no help. It is a sold by Autodesk through Amazon so I know that it is a legit copy.
Amazon said that they show it as activated on their end and can't do anything further since they are jus the retailer. Does anybody have a number for Autodesk that I can call to talk to someone? I have tried to look online but I hate the online help that has you trying to describe your problem by pushing different buttons and then it takes you to a solution screen that doesn't help. Amazon stinks and Autodesk is right behind it, no phone support unless you buy subsciption with them, all you will get is email to them and may be chat.
It's saturday so i guess you can fill out the case number or your email and they they will call you. AutoCAD Forum. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for.
Did you mean:. This page has been translated for your convenience with an automatic translation service. This is not an official translation and may contain errors and inaccurate translations. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service.
Back to Topic Listing Previous Next. Message 1 of 7. Autocad License activation code. Thank you,. Tags 1. Message 2 of 7. Manually Activating Your Autodesk Software. Disable Internet Connection: You need to disable your Internet connection to see the manual activation screens illustrated below. If your computer is connected to the Internet, the software will assume you want to activate your software automatically over the Internet.
Activation via "Free Trial" mode: If you purchased your software and didn't use it as a Free Trial, you still need to activate your software from the Free Trial screen. Your software will assume you are using it as a trial until it is activated with a valid paid license. Activation Codes Sent Via Email: After you complete the Web form to request an Activation Code, it may take up to 48 hours to receive a response via email.
Contact Us for Assistance: If you receive an "Invalid Serial Number" error or encounter other issues with software activation, please Contact Us for assistance. Click the button on the contact page that best describes your issue to see available contact options. For self-service options, see Troubleshooting Activation Errors below.
Generate a Request Code After you install your software, you can use it on a trial basis until you receive your Activation Code from Autodesk. To generate a request code to activate your software: Disable your Internet connection and launch your software.
This is an offline process. The screens below will only appear if your computer is not connected to the Internet. Click the Activate button on the Free Trial screen. Note: Autodesk software products will operate on a Free Trial license until activated.
If you purchased your software and didn't use it as a Free Trial, you still need to activate your software from the Free Trial screen. Select "Request an activation code using an offline method" and click the Next button. Note: You will only receive this screen and option if you are using a computer that has no active Internet connection. If your computer is connected to the Internet, the software will assume you want to activate automatically over the Internet.
Record the activation information provided. Note: You'll need your product name, serial number, product key, and request code when you submit your request for an activation code on another computer. You can file an email request using the address provided or visit register.
See Request an Activation Code for information. The request code shown is for example only and will not work if used. Click the Close button to exit the wizard and resume using your software in Free Trial mode. Request an Activation Code To activate your software without an Internet connection, you'll have to complete an Activation Code request on a computer that does have Internet access. If you don't have an Autodesk Account, follow the onscreen prompts to create one.
If you don't know your Autodesk ID, you can sign in at accounts. Select your Operating System and enter your Serial Number. Click Next to continue.
Select the product that matches the serial number you entered. Select a previously entered account if you registered software before or enter new account information. This is the name and address you wish to use for your software registration.
Verify your registration information and enter your Request Code where prompted. Print or save your registration information, especially your Activation Code. This is the information you'll enter when you activate your software manually from the Free Trial screen. Select "Registration or activation of a product" when asked what type of help you need. Enter the Product and Registration information requested. Enter the characters from the security image, select the box next to the Autodesk Privacy Statement, and click the Next button to continue.
Activate your Software Manually After you receive your Activation Code via email typically within 48 hours or sooner , you can enter it and finish your software activation. To activate your software manually: Disable your Internet connection and launch your software.
Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Autodesk software products will operate on a Free Trial license until activated. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided.
Click Next to complete your manual activation. Note: If you copy and paste the entire activation code into the first field it will automatically fill in all remaining fields as necessary. Troubleshooting Activation Errors Having trouble?
Information about troubleshooting activation errors can be found in the following articles: Error Activation Limit Reached — How to avoid overactivation errors and options for getting an activation code.
Error: "Invalid serial number" standalone activation — Scenarios that may result in an invalid serial number error. Checklist for troubleshooting Activation issues — How to solve common Activation issues Serial number errors during Activation — Reasons for serial number errors and how to avoid them Activation wizard display error — Solutions for browser display errors during Activation. Message 3 of 7. I don't have the required serial number and product key to start trying to do a manual activation.
I bought it through Amazon and all I got was an email letting me know that I purchased it and a link to my account at autodesk. Message 4 of 7. I would be calling amazon and talk to them, did you buy autocad LT or full version? In my case they said the product I bought was sold by a sub company and didn't want to help.
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